terms & conditions


Terms and Conditions:
 
PLEASE READ THESE TERMS OF USE AND CONDITIONS CAREFULLY.  BY ACCESSING THIS WEBSITE YOU AGREE TO THE TERMS AND CONDITIONS.  YOU WILL BE ASKED AT CHECKOUT TO READ AND AGREE TO THESE TERMS, WHICH IN TURN INDICATES THAT YOUHAVE READ, UNDERSTAND, AND AGREE TO ALL OF THESE TERMS AND CONDITIONS AND RELEASE KELSI'S KLOSET FROM ANY AND ALL LIABILITIES AND DAMAGES. 
 
RESPONSIBLE, ADULT SUPERVISION IS REQUIRED WHEN USING ANY AND ALL OF OUR PRODUCTS.
 
Kelsi's Kloset can not be held responsible for any injury, choking or otherwise, that may occur as a result of using our products.
  • Pom pom or gumball trim/fringe poses a choking hazard and is not intended for children under three years of age.  
  • Hairbows pose a choking hazard to babies, toddlers and children, and not just the cute embellishments added to them.  The bow or clip itself poses a choking hazard as well as the embllishments that may be attached to the center.  Never let a child sleep with a hair bow/clip in her hair, ride in the car/carseat with one or let her wear one without continuous, responsible, adult supervision.
  • Ribbons, in general, pose a choking hazard.  Whether worn in the hair, used as embellishments on clothing, or as ties on pillowcase dresses and pillowcase-style dresses, responsible, adult supervision is required at all times.  
  • Infants, toddlers, and children should not be allowed to place in articles created by Kelsi's Kloset in their mouths.   
 
Kelsi's Kloset reserves the right to amend any policies of this website and/or store at any time and without further notice.  Any amended terms become effective immediately.
 
All material contained within this site, including our name, is the sole copyrighted property of Kelsi's Kloset and can not be copied or distributed in any means without the sole, written consent of Kelsi's Kloset.
 
Shipping:
Domestic orders are shipped directly from Kelsi's Kloset by USPS Priority Mail with delivery confirmation.  Shipping charges are calculated automatically during checkout.  Shipping rates are determined based on weight and destination as set forth by the United States Postal Service (USPS).
 
Delivery Time:
Due to the personalization and/or creation of our items, orders may take a little extra time to ship.  Information on current processing time may be found on our home page.  After items have been shipped, allow approximately 4-5 days for arrival. 
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Cancellations:
Once an order is placed for a custom or personalized item, it may not be cancelled.  We do not accept returns, refunds, or exchanges on personalized items. If we have made an error on your order, we will work with you to correct it. 

   

Refunds/Exchanges:
As aforementioned, the personalization of our items prohibits us from accepting refunds or exchanges.  Your order will be custom made to your specifications and typically can not be resold to anyone else.  In the event that an error was made on our part, or there was a defect with the product, please contact us so that we may work with you to correct the error.  Dependent upon the situation, we reserve the right to replace the item, issue an in-store credit or refund the purchase price (less shipping and handling).
 

Please do not return any product without prior authorization. To obtain authorization, please email us through our Contact Page on our website.  Please insure your package, as we will not be responsible for damaged or lost shipments sent to us. 
Please note that shipping charges are non-refundable.

 

Your business is very important to us and we want you as a return customer and as a referral to others.  We want you to be completely satisfied with your purchase, so please communicate any special requests to us at the the time of your order.

We will be happy to work with you on any special requests. Feel free to contact us by email by selecting our Contact link at the left hand menu.

 
Sales Tax:
Alabama residents will need to add 6% sales tax.
 
 

WARNING: ANY HAIR BOW/HAIR ACCESSORY CAN POSE A CHOKING HAZARD TO CHILDREN. 
NEVER LEAVE CHILD(REN) UNATTENDED, UNSUPERVISED, OR LET THEM SLEEP WHILE WEARING HAIR BOWS/ACCESSORIES.  REMOVE ALL HAIR BOWS/ACCESSORIES WHEN THE CHILD IS SLEEPING AND WHEN YOU (THE PARENT OR GUARDIAN) DO NOT HAVE A DIRECT VIEW OF THE CHILD AT ALL TIMES.  ADULT SUPERVISION IS REQUIRED AT ALL TIMES WHILE WEARING (A) HAIR BOW(S)/ACCESSORIES.
 
POM POM (Gumball) FRINGE/TRIM NOT INTENDED FOR CHILDREN UNDER THREE.